Specials · Service promises

No fake discounts.
Just promises we actually keep.

We don't run gimmick "sales". What we do offer are four standing commitments that make working with us easier, safer and better value than the alternative.

Homeowners

Free on-site damp & repair inspection

30-minute on-site visit, written diagnosis and a fixed-price quote - no obligation, no upsell on the doorstep.

  • On-site visit at a time that suits you
  • Written diagnosis of the actual cause (not the symptom)
  • Fixed-price quote in writing before any work starts
  • Honest 'do nothing yet' answer if that's the right call
Emergency

Priority 24/7 locksmith response across Teesside

Lock-outs and break-in repair answered first time. 4-hour emergency response across all TS postcodes, day or night.

  • 24/7 locksmith line answered locally - no call centre
  • Fixed call-out price agreed on the phone
  • Non-destructive entry first for lock-outs
  • Insurance-ready paperwork on the same visit
Landlords & Agents

Single-contact maintenance for landlords

One trusted contact for every property, one itemised invoice, photo records on every job - built for letting agents and private landlords.

  • Reactive maintenance, planned works and end-of-tenancy turnarounds
  • Photo records before and after every visit
  • Itemised invoicing direct to landlord or agent
  • Restricted-key systems for multi-property portfolios
Workmanship

Workmanship guarantee

We back every job with our 12-month workmanship guarantee — if anything works loose, drips or needs adjusting within 12 months, we return and fix it free of charge.

  • Workmanship terms agreed up front, in writing
  • Direct line back to the same family team
  • Manufacturer warranties registered on installed parts
  • Written job sheets retained - easy to reference later

Want to take us up on any of those?

One call. We answer. No pressure, no upsell.

Locksmith line: 24/7 · Other trades: by appointment· £5m public liability · Co. No. 16298499