Privacy policy

This privacy policy explains how A Slater & Son Property Services Ltd ("we", "us", "our") collects, uses and protects your personal data when you visit this website or get in touch with us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

A Slater & Son Property Services Ltd is a limited company registered in England & Wales (Company No. 16298499). Registered address: 1 Keasdon Cl, Middlesbrough TS3 7BD. For any data-protection queries, contact us at garyslater@aslaterandson.co.uk or 07966 442128.

2. What we collect

• Contact details you give us via the contact form, phone or email (name, phone number, email, postcode, description of the job).
• Job-related records - quotes, invoices, photos taken on site for our own records and your insurer's.
• Basic anonymous analytics about how the website is used (pages visited, device type, approximate location).

3. How we use it

• To respond to your enquiry and quote for the work.
• To carry out the work you've instructed and to keep accurate job records.
• To raise invoices and meet our legal accounting obligations.
• To improve the website and our service.

We do not sell your data, and we do not share it with third-party marketers.

4. Lawful basis

We rely on (a) your consent when you submit an enquiry, (b) the performance of a contract where you instruct us to do work, and (c) our legitimate interest in running a small business properly (job records, accounting, fraud prevention).

5. How long we keep it

Enquiry data is kept for up to 24 months. Job records and invoices are kept for 7 years to meet UK accounting and tax requirements.

6. Your rights

Under UK GDPR you have the right to access, correct or request deletion of your personal data, to object to processing, and to complain to the Information Commissioner's Office (ICO) at ico.org.uk. To exercise any of these rights, email us at garyslater@aslaterandson.co.uk.

7. Cookies

This website uses a minimal set of essential cookies and anonymous analytics cookies to understand how the site is used. No advertising or cross-site tracking cookies are set.

8. Changes to this policy

We may update this policy from time to time. Material changes will be flagged on this page with an updated "last updated" date.